Which pair best represents the two types of tactical activities?

• A. Plans and budgets
• B. Policies and audits
• C. Maintenance and operations
• D. Processes and procedures

Answer: (D)

In tactical activities, the emphasis is on how work is carried out, which is captured by processes and procedures. A process outlines the overall flow of work—the sequence of steps that turns inputs into outputs and shows how tasks are connected. A procedure provides the detailed, step-by-step instructions for performing a specific task within that process—the exact method, who does it, and the tools or standards involved. Together, they define both the general path of work and the precise actions needed to execute it, making this pair the best representation of two types of tactical activities.

Plans and budgets are about planning and allocating resources, not the hands-on method of doing the work. Policies and audits relate to governance and evaluation rather than the actionable steps and sequence of tasks. Maintenance and operations describe types of work activities rather than the two levels that define how work is done.