When an emergency takes place on a property, the security personnel are normally assigned to:

• A. Notify managers only
• B. Direct emergency services to the emergency
• C. Evacuate occupants
• D. Lock down all access points

Answer: (B)

When an on-site emergency occurs, security personnel act as the on-scene liaison for first responders. They know the building layout, locations of critical systems, and the fastest routes to the incident, so they can quickly guide police, fire, or medical teams to the exact scene, share essential details (like hazards, number of occupants, and access points), and grant access as needed. This coordination helps responders operate efficiently, reduce response time, and keep the area safe.

While notifying managers, assisting with occupant evacuation, or controlling access are important parts of a broader emergency plan, the primary role described here is to direct and support emergency services to the emergency itself. Locking down every access point is not appropriate unless directed by responders, as it can impede their work.