Fran's company has taken which approach to the cost of providing services?

• A. In-house-only
• B. Outsourcing-only
• C. Entrepreneurial
• D. Fixed-price

Answer: (C)

An entrepreneurial approach to the cost of providing services means actively seeking ways to deliver services more efficiently and creatively, rather than sticking to a single method. It involves evaluating and combining internal resources with external partnerships, pursuing performance-based contracts, and continually analyzing costs versus value to find smarter, more flexible delivery options. This mindset prioritizes cost control, innovation, and value, so services can be provided at lower or better-cost levels without sacrificing quality. In contrast, an in-house-only setup locks in internal costs, outsourcing-only relies entirely on external suppliers, and a fixed-price approach relates to pricing terms rather than how services are delivered.