Evaluating the efficiency by the dollars or time per unit against benchmarking data provides what measurement?

• A. Quality
• B. Efficiency
• C. Effectiveness
• D. Productivity

Answer: (B)

The main idea here is efficiency in how resources are used to produce output. Evaluating dollars per unit or time per unit and then comparing those figures to benchmarking data focuses on the input side—how much resource (money or time) each unit of output requires. Benchmarking provides a standard to aim for, so you can see if you’re using resources more or less efficiently than peers or best practices.

Quality would be about meeting standards or requirements, not how much resource is used per unit. Effectiveness is about achieving the intended outcome, not the efficiency of resource use. Productivity looks at the rate of output (how much is produced per unit of input) and usually emphasizes throughput, which is related but not the same measure as dollars per unit or time per unit. Therefore, the described measurement is efficiency.